FocalScope provides cloud-based and on-premise customer support solutions to organizations of any size and from various industries. Whether you’re a support agent, manager, or CEO, you can now enjoy the powerful email and customer support features of your office FocalScope instance on both your iPhone and iPad.
Whether you are attending to customer queries, assigning tasks to your employees or checking up on SLA dependent tasks, with FocalScope’s Mobile Client you are never left out of the loop.
FocalScope’s Mobile Client gives you the following capabilities on both your iPone and iPad:
• Access to all your private and departmental email, tickets, and alerts
• A clear overview of all SLA-dependent tasks
• The ability to assign emails and tickets to yourself or your colleagues
• Access to all your company’s contacts
• Push notification wherever you are
• Access to all your email notes
• Access to your data even when your mobile device is not connected to the internet (data is synchronized and stored on the device itself)
Customer support has never been this mobile or this easy! Get your FocalScope Mobile Client today to experience 21st-century customer support and email communication in the palm of your hand.